Thresa Sulistio, The D-I-Y’er

Thresencia SulistioThere’s always something interesting in people’s life story. I would like to share some with you today in Q&A format. I’ll start with myself and I hope to write more stories about people in nail industry.

YOU FOUNDED ESTHER’S NAIL CENTER. HOW DID IT START?

I believe what you give you’ll receive it back. It started when I first moved to San Diego in 2004. Back then I still had plenty of spare time. So I volunteered at the local library. Then I knew the supervisor at the library who just started a nail polish line. She offered me to sell her nail polish and I grabbed the chance. I thank God that Esther’s Nail Center still exists and it is what it is now.

 

TELL US YOUR MOST INTERESTING/FUNNIEST MOMENT

When I first started the business, I didn’t have a different business phone number. So people called to my home phone. One early morning, my husband took a call from a customer asking for Esther as she wanted to order some nail polish. Thinking the customer was my friend, he casually said that I was still in bed and couldn’t talk. It was really embarrassing to call back the customer :-).

WHAT IS YOUR TOUGHEST MOMENT YOU WISH YOU NEVER HAD?

Managing business always has some down moments. One saddest part is when we lost a great deal of money couple due to some credit card frauds. We were naive back then and thought everything was secure. Since then we learnt a lot.

WHAT’S SOMETHING WE DON’T KNOW ABOUT YOU?

I am an immigrant. I speak English as second language. I am a quiet person. I like to be home when my kids come from school. I am active at a local Indonesian Church and I have another insurance business. And I find it difficult to apply nail polish nicely. 🙂

New EsthersNC.com Website Launched

welcome to Esther's Nail Center new website 2012

We’re very excited to announce the launch of Esther’s Nail Center new website at www.esthersnc.com. The new store has many new features such as showing related items, online chat, wishlist, simplified menus, and much, much more.

Also, you can shop as a guest or create a new account. Please note that the old account info from the old website was not transferred to the new website. So, if you have created a new account in the past, you need to create a new one.

Feel free to browse it and shop. Do send us your feedback to improve it. We hope you’ll like it as we do.

We Ship (almost) Anything World Wide

NOW WE SHIP WORLDWIDE. Finally, we found a shipping service company to process our international orders so we can ship (almost) anything outside the US with USPS. Excepted items are Acetone, Alcohol, Gelish soak off remover and cleanser (liquid items in big bottle).

After a few problems reported with UPS, we change the shipping carrier to Canada, to go with USPS as well.

Hopefully, with this new policy we can serve you better. You may notice that the shipping fee, especially for order of nail polish less than $50, is higher than usual because we use USPS Priority Mail International instead of First Class to ship nail polish. Only nail stickers and nail art supplies are shipped with First Class.

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